Trucking Is All We Do.
And We Do It Best.

Last Updated: March 11, 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with novacoverage.com (the "Website") and our official social media pages and accounts, including Facebook, Instagram, LinkedIn, X (Twitter), TikTok, and any other platforms on which Nova Coverage LLC maintains a presence (collectively, the "Social Media Platforms"). Together, the Website and Social Media Platforms are referred to as the "Platforms." By using any of our Platforms, you consent to the practices described in this policy.

Personal Information We Collect

When you visit our Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual web pages you view, what websites or search terms referred you to us, and how you interact with the Website. We refer to this as "Device Information."

Technologies We Use

• Cookies: Data files placed on your device that often include an anonymous unique identifier.
• Log Files: Track actions on the Website and collect data including your IP address, browser type, ISP, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Website.

Social Media Information

When you interact with us through our Social Media Platforms, we may collect information you voluntarily provide, such as your name, email address, phone number, comments, direct messages, and any other information you submit. Each Social Media Platform has its own privacy policy governing how they collect and use your data.

Payment Information

If you pay your bill or make another financial transaction through our Platforms, we collect your name, billing address, payment information (including credit card numbers), email address, and phone number. We refer to this as "Purchase Information." When we talk about "Personal Information" in this policy, we mean Device Information, information collected through Social Media Platforms, and Purchase Information.

How We Use Your Personal Information

We use your Personal Information to communicate with you, process financial transactions, and provide you with information and/or advertising relating to our products or services. We use Device Information to improve and optimize our Platforms (for example, by generating analytics about how visitors interact with our Website and to assess the success of our marketing campaigns). Information collected through Social Media Platforms may be used to respond to inquiries, provide customer service, improve our services, and deliver relevant content.

Sharing Your Personal Information

We may share your Personal Information with third parties to help us provide a better experience. For example, we use Google Analytics to understand how visitors use the Website — learn more at policies.google.com, or opt out at tools.google.com/dlpage/gaoptout. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or to otherwise protect our rights.

Mobile Opt-In Policy

If you opt in to receive text messages or SMS communications from Nova Coverage LLC, your consent and mobile information, including your phone number, will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Your mobile opt-in information will only be used by Nova Coverage LLC to communicate with you directly regarding our products, services, and account-related updates. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message.

Behavioral Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications. You may opt out of targeted advertising by visiting:

• Facebook: facebook.com/ads/preferences
• Google: adssettings.google.com
• LinkedIn: linkedin.com/psettings/advertising
• Bing: choice.microsoft.com

You can also opt out of some of these services via the Digital Advertising Alliance's portal at optout.aboutads.info.

Do Not Track

Please note that we do not alter our Website's data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you interact with any of our Platforms, we will maintain your Personal Information for our records unless and until you ask us to delete this information.

Third-Party Platforms

Our Platforms may contain links to third-party websites, and our Social Media Platforms are owned and operated by third parties. We are not responsible for the privacy practices of these third-party platforms and encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will apply to information collected after the updated policy is posted.

Contact Us

For more information about our privacy practices, or to make a complaint, please contact us:
Email: info@novacoverage.com
Mail: Nova Coverage LLC, 325 S College Ave, Suite 103, Indianapolis, IN 46202

Effective Date: February 18, 2026

Acceptance of Terms

By accessing or using the Nova Coverage LLC website (the "Site"), social media pages, or any related digital platforms (collectively, the "Platforms"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Platforms. Nova Coverage LLC reserves the right to modify these Terms at any time; changes are effective upon posting, and your continued use constitutes acceptance of the revised Terms.

About Nova Coverage LLC

Nova Coverage LLC is an independent insurance agency headquartered in Indianapolis, Indiana, licensed to conduct insurance business in multiple states. Our Platforms provide general information about our insurance products and services, including transportation insurance, commercial auto, general liability, and related coverages.

Informational Purposes Only — Not Insurance Advice

The content on our Platforms is for general informational and educational purposes only. It is not intended to constitute insurance advice, a binding quote, an offer to sell, or a solicitation to purchase any insurance product. Insurance coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy. No information should be interpreted as a guarantee of coverage. For specific advice tailored to your needs, contact a licensed Nova Coverage representative directly.

No Binding Agreement Through Digital Platforms

No insurance policy or binding agreement is created through interactions on our Platforms, including website inquiries, social media messages, comments, or direct messages. Coverage is only bound through official written documentation issued by Nova Coverage LLC and the applicable insurance carrier.

Licensing and Jurisdiction

Nova Coverage LLC is licensed to sell insurance in certain states. Products and services may not be available in all states or jurisdictions and are subject to the regulatory requirements of each applicable state. Users are responsible for confirming that Nova Coverage LLC is licensed to transact business in their state before requesting services.

Intellectual Property

All content on our Platforms, including text, graphics, logos, images, videos, and software, is the property of Nova Coverage LLC or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or otherwise use any content without prior written consent, except as permitted by law for personal, non-commercial use.

Social Media Platforms

Nova Coverage LLC maintains a presence on various social media platforms including Facebook, Instagram, LinkedIn, and X. Your use of those platforms is also subject to each platform's own terms of service and privacy policies.

User Conduct

When interacting with our social media pages, you agree not to post content that is defamatory, obscene, threatening, harassing, discriminatory, or otherwise unlawful. We reserve the right to remove content or block any user who violates these standards.

User-Generated Content

Any comments, reviews, testimonials, or other content you post may be used by Nova Coverage LLC for marketing or promotional purposes, unless you request otherwise in writing.

Endorsements and Testimonials

Testimonials reflect individual experiences and do not guarantee similar results. They may be edited for length or clarity but will not be altered in substance.

Privacy and Data Collection

Any personal data collected through our Platforms — names, email addresses, phone numbers, and insurance-related information — will be used solely to provide insurance services and communications. We do not sell, rent, or share your personal information with third parties for marketing purposes unrelated to our insurance services. By submitting information, you consent to being contacted by phone, email, or text regarding insurance products and services, and may opt out at any time.

Third-Party Links and Resources

Our Platforms may contain links to third-party websites not owned or controlled by Nova Coverage LLC. We are not responsible for their content, accuracy, privacy policies, or practices, and inclusion of any link does not imply endorsement.

Accuracy of Information

While we make reasonable efforts to ensure accuracy, we do not warrant that all content is complete, accurate, current, or error-free. Insurance products, rates, and availability are subject to change without notice.

Limitation of Liability

To the fullest extent permitted by law, Nova Coverage LLC, its owners, officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of or inability to use our Platforms. Our Platforms are provided on an "as is" and "as available" basis without warranties of any kind, express or implied.

Indemnification

You agree to indemnify, defend, and hold harmless Nova Coverage LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney's fees) arising from your use of our Platforms, your violation of these Terms, or your violation of any rights of a third party.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Indiana, without regard to conflict of law provisions. Any disputes shall be resolved exclusively in the state or federal courts located in Marion County, Indiana.

Electronic Communications

By using our Platforms or contacting us through digital channels, you consent to receive electronic communications from Nova Coverage LLC and agree that they satisfy any legal requirement that such communications be in writing.

Termination

Nova Coverage LLC reserves the right to terminate or suspend your access to our Platforms at any time, without prior notice, for conduct we believe violates these Terms, is harmful to other users, or is otherwise objectionable.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Nova Coverage LLC regarding your use of our Platforms and supersede all prior agreements, whether written or oral.

Contact Information

Nova Coverage LLC, Indianapolis, Indiana
Email: amy@novacoverage.com
Phone: 800-885-5935
Website: www.novacoverage.com