Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with novacoverage.com (the "Website") and our official social media pages and accounts, including but not limited to Facebook, Instagram, LinkedIn, X (Twitter), TikTok, and any other platforms on which Nova Coverage LLC maintains a presence (collectively, the "Social Media Platforms"). Together, the Website and Social Media Platforms are referred to as the "Platforms."

By using any of our Platforms, you consent to the practices described in this policy.

Personal Information We Collect

When you visit our Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our Website, and information about how you interact with the Website. We refer to this automatically-collected information as "Device Information."

Technologies We Use

We collect Device Information using the following technologies:

• Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier.
• Log Files: Track actions occurring on the Website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Website.

Social Media Information

When you interact with us through our Social Media Platforms, we may collect information that you voluntarily provide, such as your name, email address, phone number, comments, direct messages, and any other information you submit or share. The Social Media Platforms may also provide us with certain analytics and demographic data about our followers and visitors.

Payment Information

In addition, if you pay your bill or make another form of financial transaction through any of our Platforms, we collect certain information from you, including your name, billing address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Purchase Information."

When we talk about "Personal Information" in this Privacy Policy, we are referring to Device Information, information collected through Social Media Platforms, and Purchase Information.

How We Use Your Personal Information

We use your Personal Information to communicate with you, process financial transactions, and provide you with information and/or advertising relating to our products or services.

In particular, we use Device Information to help us improve and optimize our Platforms (for example, by generating analytics about how visitors browse and interact with our Website and Social Media Platforms, and to assess the success of our marketing and advertising campaigns).

Information collected through Social Media Platforms may be used to respond to your inquiries, provide customer service, improve our services, and deliver relevant content and advertising.

Sharing Your Personal Information

We may share your Personal Information with third parties to help us provide a better experience. For example, we use Google Analytics to help us understand how our visitors use the Website. You can read more about how Google uses your Personal Information here:

https://policies.google.com

You can also opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Mobile Opt-In Policy

If you opt in to receive text messages or SMS communications from Nova Coverage LLC, your consent and mobile information, including your phone number, will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.

Your mobile opt-in information will only be used by Nova Coverage LLC to communicate with you directly regarding our products, services, and account-related updates. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message.

Behavioral Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you, including through our Social Media Platforms. You may opt out of targeted advertising by visiting:

• Facebook: https://www.facebook.com/ads/preferences/
• Google: https://adssettings.google.com/
• LinkedIn: https://www.linkedin.com/psettings/advertising
• Bing: https://choice.microsoft.com/

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal here:

http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Website's data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you interact with any of our Platforms, we will maintain your Personal Information for our records unless and until you ask us to delete this information.

Third-Party Platforms

Our Platforms may contain links to third-party websites, and our Social Media Platforms are owned and operated by third parties. We are not responsible for the privacy practices of these third-party platforms. We encourage you to read the privacy policies of each Social Media Platform you use, including but not limited to:

• Facebook/Instagram: https://www.facebook.com/privacy/policy/
• LinkedIn: https://www.linkedin.com/legal/privacy-policy
• X (Twitter): https://twitter.com/en/privacy
• TikTok: https://www.tiktok.com/legal/privacy-policy

Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically. Any changes will apply to information collected after the updated policy is posted.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Nova Coverage LLC – Protecting What Matters Most