Need to update your coverage? Submit your request and our team will review it, discuss any changes or fees, and get it taken care of.
Whether you need to add a vehicle, update an address, change coverage limits, or add a driver — we make the process simple. Here's how it works.
Fill out our policy change request form with the details of your change. Our team will review your request and get started right away.
Open Request FormSend your policy change request directly to our policy change team. Include your policy number and details of the change you need.
policychange@novacoverage.comPrefer to speak with someone? Give us a call during business hours and one of our licensed agents will assist you with your change.
800-885-6682Use the form, email, or phone to tell us what change you need. The more detail you provide, the faster we can get started.
Our team will review your request. If there are any fees or premium changes, we'll contact you to discuss before making any updates.
Once you approve any changes and associated costs, we'll process the update and send you confirmation with updated documents.
Our team will review your request and follow up with you.
Our policy change request form collects all the details we need to process your change quickly. If we need additional information, we'll reach out to you directly.
Open Policy Change FormMost COI requests are free and fast. Here's what you need to know about fees and when a policy change may be required.
Processing times vary depending on your insurance carrier and the type of change being requested. Some changes can be processed and confirmed the same day, while others may require carrier review and approval, which can take several business days. Our team will keep you informed throughout the process and provide an estimated timeline when we review your request.
Depending on the nature of the change, your premium may be adjusted. For example, adding a vehicle, driver, or increasing coverage limits will typically result in an additional premium. We will always review any cost changes with you and obtain your approval before processing the update to your policy.
Yes. For your protection, we require a signed authorization form before any changes are made to your policy. This ensures that all modifications are properly documented and approved by you. Our team will send you the necessary forms for your signature as part of the policy change process.
Cancellation terms depend on the type of policy you hold. For trucking policies with active filings, cancellations are subject to a 35-day notice requirement. Other policy types may have a minimum earned premium or additional terms that apply. We recommend contacting our office to discuss your specific situation so we can walk you through the process and any applicable conditions.
Nova Coverage does not charge a service fee to process policy changes. The only cost to you is any additional premium required by the carrier to accommodate the change. Please note that if you choose to pay the down payment on a policy change with a credit card, a credit card processing fee may apply.
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